GM Insurance Brokerage ("GM", "we", "us") is an insurance brokerage licensed by the Financial Regulatory Authority (FRA) in Egypt under licence no. 26757. This policy explains what personal data we collect through this website, why we collect it, who we share it with, and the rights you have over it. We handle personal data in accordance with the Egyptian Personal Data Protection Law No. 151 of 2020.

Information we collect

We collect the data you choose to send us through this website:

• Contact and enquiry forms: your name, email address, phone number, and the content of your message.
• Call back requests: your name, email address, and phone number.
• Quotation requests: your name, email address, phone number, the insurance service you are interested in, and any details you add.
• Newsletter subscription: your email address.
• Technical data: our servers keep standard log records, such as IP address, browser type, and the pages visited, which are used to secure the website and keep it running.

Please do not send sensitive information — such as medical reports or identity documents — through the website forms. Where such information is needed to issue or service a policy, we will request it from you through a suitable channel.

How we use your information

• To answer your enquiries and contact you back.
• To prepare quotations and present suitable insurance options to you.
• To arrange, issue, and administer your policy, and to support you at renewal and at claim time.
• To send you our newsletter, if you have subscribed to it.
• To meet our legal and regulatory obligations as a licensed insurance broker.

Who we share your information with

Our role as an insurance broker requires us to pass your details to insurance companies:

• The insurance companies we represent, in order to obtain quotations, arrange or renew your cover, and follow up claims.
• Service providers who help us operate the website and our systems, and who may only use the data on our instructions.
• Regulatory and judicial authorities, where we are required to disclose by law.

We do not sell your personal data, and we do not share it for third-party advertising purposes.

Cookies

This website uses essential cookies only: they keep your browsing session working and protect the forms against cross-site request forgery. We do not use advertising or third-party tracking cookies on this website. You can block cookies from your browser settings, but some parts of the site may then not work correctly.

How long we keep your data

We keep enquiry and quotation data for as long as needed to handle your request, and — where cover is arranged — for the duration of the policy and for the period afterwards required by the applicable laws and regulations. Newsletter data is kept until you unsubscribe.

Security of your data

We apply appropriate technical and organisational measures to protect your data against loss, misuse, and unauthorised access, and we limit access to it to those who need it to carry out their work. No method of transmission over the internet is completely secure, but we work to protect your data once we have received it.

Your rights

Under Personal Data Protection Law No. 151 of 2020, you have the right to know what data we hold about you, to obtain a copy of it, to have it corrected or updated, to request its erasure, to object to or restrict its processing, and to withdraw your consent at any time — for example by unsubscribing from the newsletter. Withdrawing consent does not affect processing carried out before the withdrawal, and it may mean that we are no longer able to arrange or service your cover.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity first.

Changes to this policy

We may update this policy from time to time. The latest version is always published on this page together with the date of the last update.

Contact us

For any question about this policy or about your data:

• Email: gm@gmbroker.com.eg
• Phone: (+2) 012 1120 1155 — (+2) 010 0024 3838 — (02) 28430304

Last updated: July 2026.